While in the midst of return time I thought I would forward a few tips. Don’t forget to process your return as soon as you receive it, then coordinate with the PDC to pick it up – don’t wait for them to call you.
· On your main x3.4 screen
o F10 lets you see your prior returns
o F15 shows your available accrual
o Option 16, beside any return shows the suggested ASR versus MOQ break down, then F16 toggles to the actual amounts you submitted
Once you use option 5 to work with, the default view is always by part number. If you chose to print the return in BIN sequence then the screen won’t match the report. I get the screen to line up with the Bin sequence report once you enter the return simply Tab to the Bin field and type in the bin where you want to begin, press enter and the screen resorts. Remember, each time you exit then return, it will default back to part sequence.
· To minimize overage/shortage rejections
o When packing a part in a supersession chain, be sure to clearly reflect on the screen the quantity for the actual part going in the box and remove the quantity for any part in the chain that you are not sending. If you want documentation on this, let me know and I can send it to you.
o Before you submit your return, If you remove a part from a box, be sure to unpack the part from the screen too, this way the PDC won’t anticipate receiving something that is not there.
Last – if you add parts to the return via the F6 function, be sure to enter the return AND pack quantity (must be the same number). This step not only adds the part but packs it at the same time, which saves you time.